Actual life eventualities
👩 Lucy is an account supervisor. Her subsequent journey ✈️ to go to one in all her high prospects is in 2 days – all is prepared, and had been booked weeks in the past. 📩 A brand new electronic mail pops up in her inbox: it’s from their buyer, who simply acquired sick and must postpone the assembly by one week.
Lucy checks the brand new flight dates. The brand new fare is a little more costly 💰 and there are solely 3 seats left. With just a bit over one week to go earlier than her new appointment date, Lucy is aware of costs will go up quick. She submits the request instantly, and waits…
👨 After which there’s Matt, who’s attending a enterprise occasion in Chicago. He’s now on his option to the airport. Sadly, there’s been an accident and his cab is caught in site visitors.🚦 He wants to alter to a later flight urgently! He requests the change through his app, but it surely’s already 6 in Chicago and for Marine, his journey supervisor again in Paris, it’s 1 am the following morning.
🚩 For Lucy and Matt, adjustments of plans like these occur on a regular basis, and when you’re touring or very near departure, timing is essential. Delays in dealing with approvals can go away vacationers ready, not sure what to do, and making their journey expertise actually traumatic, particularly if it occurs whereas they journey! It may additionally price your corporation cash. In line with our personal information:
10% of flights are offered out earlier than being authorized
and costs can rise as much as 200% because the departure date looms!
How does TravelPerk remedy these actual life state of affairs issues?
🔎 So, we requested ourselves, how can TravelPerk assist? Nearly one modification request out of 5 takes greater than 24h to get authorized. However are approvals for such modifications actually wanted?
🎤 We’ve interviewed admins throughout numerous firms and 75% of them agreed that relating to final minute journeys, the approval isn’t essentially about the price of the journey. When a visit is basically wanted, then the one time you would possibly want to search out an alternate answer and search approval is that if there are not any financial fares obtainable.
However for executives and vacationers who have to make adjustments on the go, the admin’s principal concern is simply to offer them a solution as quickly as attainable, and keep away from making a traumatic scenario even worse by leaving them stranded.
🎉 We’re excited to say that we’ve taken all this suggestions onboard and labored on expedited approvals for all these particular instances! This will provide you with choices to customise approval roles for journey modifications that occur pre and through the journey.
Keep tuned, categorical approvals for journey modifications are coming quickly!
Can’t wait? Get in contact together with your account supervisor for a sneak peek of what you’ll be capable to do!