It’s time to undertake textual content messaging for your corporation. And right here’s why.
We’re utilizing textual content messaging greater than ever. Give it some thought — I can reply to a textual content message whereas I’m nonetheless in a gathering. I can speak to a number of associates directly in a bunch textual content message. I can have a number of particular person conversations happening directly. I can’t do this with a cellphone name.
Merely put, it’s simply simpler for me to perform extra with textual content messages and in much less time than taking a cellphone name.
And I’m not alone. In line with G2, 85% of customers choose to obtain a textual content message over a cellphone name or an e mail. Your customers are already utilizing textual content messages repeatedly for private conversations. Now they wish to talk with your corporation utilizing the channels they’re already used to.
3 causes to get textual content messaging for enterprise
1. Quick response fee.
Since customers are already utilizing textual content messages on the reg’ for private productiveness, textual content messaging for enterprise is turning into the quickest approach to get a response. Textual content advertising is extremely efficient, with open charges as excessive as 98% – and 60% of customers say they learn a textual content inside 5 minutes of receiving it.
2. You may have a two-way dialog with prospects.
Clients wish to begin a dialog with your corporation. In actual fact, 60% of customers need to have the ability to reply to enterprise textual content messages they obtain.
Considered one of my favourite sorts of enterprise textual content messaging is the appointment reminder. Once more, it’s a lot sooner for me to reply with a fast “Y to verify” than to take a cellphone name – or miss the cellphone name and be left questioning if my appointment remains to be on.
Like me, 83% of customers want to obtain appointment reminders through textual content, however solely 20% of companies ship reminders through enterprise textual content messages. So, lets say that adopting enterprise textual content messaging could be a method to assist your corporation stand out from the gang by providing a useful buyer expertise.
3. Enterprise textual content messaging is cheaper than you suppose.
Should you’re questioning how you can get began with enterprise textual content messaging, you is perhaps afraid it’s too costly. Don’t take into consideration your private mobile phone invoice right here. Enterprise textual content messaging is cheaper. Begin out by getting a enterprise cellphone quantity, which will be as little as $10 per 30 days. And lots of VoIP suppliers embrace a enterprise cellphone quantity within the complete value of your package deal.
Able to get textual content messaging for your corporation?
Should you select Nextiva for your corporation cellphone quantity and enterprise textual content messaging, our Skilled, Enterprise, and Final plans embrace enterprise textual content messaging (SMS) at no further value.
Plus, you possibly can ship enterprise textual content messages out of your laptop – or laptop computer, or pill, or cellphone, whichever gadget you’re utilizing that day – with NextivaONE enterprise software program. You not need to depend on a smartphone app for texting, you should utilize NextivaONE to ship enterprise textual content messages instantly out of your laptop.
Discuss to one among our specialists to get began right this moment. After which take a look at these 3 methods to make use of textual content message advertising to assist your corporation develop.